Scope of the proposed guarantee
The current site messaging refers to a 30-day money-back guarantee for the VIP 12-month package only. Eligibility, exclusions, the start of the period and the meaning of a qualifying request must be confirmed before this statement is treated as a final policy.
Requesting a review
A customer should keep the relevant order details and contact the service team through the approved contact method. The final policy must name that method, the information required and the expected review process.
Limitations and exclusions
No refund amount, processing deadline, payment method, activation rule or exclusion is promised here unless it has been approved and documented. The final policy must explain any limits in clear language and comply with applicable consumer-protection requirements.
Confirmation before publication
The business must confirm the applicable package, eligibility rules, process and governing legal review before this draft is made indexable or relied on as a contractual policy.